Hi,

I am trying to use Mercator to annotate my protein sequences but encountering some problems.

After my file is uploaded, the job cannot be started but failed. The error message is 'Error: Mercator Scheduler failed: Error message appeared!'

Could anyone please tell me how to solve the problem?

Thank you.


Bai

hey did you get a solution to this problem ?

This is hopefully resolved by now, if it happens again please let us know.

Hello Björn

For me it happend today again several times.

Error: Mercator Scheduler failed: Error message appeared!

Is there anything I can do that it works?

Hi

I had hoped it worked again. I had a few test runs on Sunday which worked.

Still we will move it to a more potent infrastructure at our new website plabipd.de

Cheers
Björn

Hi Thomas,

I can check why your job failed if you can give me the mercator job id.

One problem that frequently occurs is that a DNA sequence is submitted, but the IS_DNA flag is not checked.

Cheers,
Marie.

Mercator523b4e09b5c27f06d244866285a525f0

the Is_DNA flag is not the problem.

thx in advance

Hi Thomas,

I found the problem.
It seems that if you have a very small job (which you do) and do not use interproscan, then an error will occur.
As we are in the process of migration the whole platform, I will not be able to have a version with a fix for the bug immediately.

I can however give you a workaround.

Either use and extra dummy sequence to make your job slightly bigger (more than 1000nt long).

or

Always include the interproscan.

I hope this workaround will be acceptable for the moment.

Cheers,
Marie.

Hello all,

I also have this problem with my protein sequences. Each time it fails after a short while.
Is there a solution already?

Thank you.

Christin

Hi Christian,

Can you give me your job id - and I will try and diagnose the problem.

Cheers,
Marie.