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최신 Loyalty Management Salesforce-Loyalty-Management 무료샘플문제 (Q85-Q90):

질문 # 85
A company has recently rolled out a Loyalty Program with three tiers. The company decided to offer personalized benefits based on customer behavior.
How will the personalized benefits be display for each Loyalty Program member?

* A. On the Transaction Journal Related List, Linked to Loyalty Program Member
* B. On the Loyalty Member Tier Benefit Related List, linked to Loyalty Program Member
* C. On the Voucher Related List, linked to Loyalty Program member
* D. On the Member Benefit Related List, linked to Loyalty Program Member
정답：B

질문 # 86
Cloud Kicks has tasked its Loyalty Manager consultant with setting up its new Loyalty Management program. The business requirement is to provide its customer base, who are heavy mobile users with access to member program information.
Using existing capabilities available in Loyalty Management, what should the consultant do to fulfill this business requirement?

* A. Create and implement a feature-rich Loyalty Member Mobile App
* B. Enable Experience Cloud and customize the Loyalty Member Portal
* C. Install the Salesforce Loyalty Member Mobile App
* D. Configure either Service Cloud or Sales Cloud to establish the customer mobile experience
정답：B

설명：
To provide Cloud Kicks' customer base, who are heavy mobile users, with access to member program information, the consultant should Enable Experience Cloud and customize the Loyalty Member Portal (A). Experience Cloud (formerly known as Community Cloud) allows for the creation of branded, mobile-responsive portals that can be customized to meet specific business needs, including providing loyalty program members with access to their program information, account status, rewards, and more. This approach leverages existing Salesforce capabilities and does not require the development of a new mobile app, making it a cost-effective and efficient solution.

질문 # 87
Universal Containers (UC) plans to implement Salesforce Loyalty Management for a new Loyalty program; however, its operations team remains skeptical about the Loyalty solutions, such as rules, processes, and benefit types.
Which option should UC consider when planning its implementation to ensure staff is helping to boost adoption and engagement?

* A. Describe the initiative to the Chief Marketing Officer team for their approval
* B. Define a strategy led by marketing and involving the analytics team.
* C. Define a strategy led by marketing and involving the finance team.
* D. Define a company-wide initiative, including an operations team.
정답：D

설명：
To ensure staff buy-in and boost adoption and engagement with the new Loyalty Program, Universal Containers should:
D: Define a company-wide initiative that includes the operations team. Engaging all relevant departments from the outset ensures a holistic approach to the implementation and addresses concerns and skepticism by involving those who will be directly impacted by the new Loyalty solutions.

질문 # 88
A loyalty Program has two existing partners, a snacks manufacture and a beverages importer. There are two new products that need to be directly associated with the respective partner products within the loyalty partner product section.
The below products have been added to the system and are available under the product objects.
Chocolate cookies, linked with product category snacks
Green soda from beverage importer
Which two steps should an Administrator take to fulfill task with the least effort?

* A. Choose ''Category'' option and map the Chocolate cookies to the partner.
* B. Choose ''Product" option and map the green soda to the partner
* C. Add the partner in the lookup on the snack product
* D. Add the partner in the Lookup on the Chocolate cookie product.
정답：B,D

설명：
To associate the new products with their respective partners within the loyalty partner product section, the Administrator should take two steps. For the Chocolate cookies linked with the snack category, the Administrator should add the partner in the Lookup on the Chocolate cookie product. This directly associates the product with the specific partner responsible for the snack category.
Similarly, for the Green soda from the beverage importer, the Administrator should choose the 'Product' option and map the Green soda to the partner. This step ensures that the beverage product is correctly associated with the beverage importer, maintaining accurate and organized tracking of partner products within the Loyalty Program. These configurations facilitate seamless management and representation of partner products within the program, enhancing the clarity and efficiency of partner product associations.

질문 # 89
A Loyalty Management Consultant recently created a new analytics app, but users cannot access the app.
Which two statement correctly describes hot to grant proper access on the user detail page?

* A. Assign the user the analytics profile for analytics for Loyalty.
* B. Assign user access to permission sets for analytics for Loyalty.
* C. Assign access by checking CRM analytics plus user
* D. Assign user access to the analytics for Loyalty role.
정답：B,D

설명：
To grant users proper access to a newly created analytics app, two steps are required. First, assigning user access to the analytics for Loyalty role ensures that users have the necessary permissions to view and interact with Loyalty-specific analytics content. This role typically encompasses permissions tailored to accessing and analyzing data within the context of the Loyalty Management application.
Second, assigning user access to permission sets for analytics for Loyalty is another way to grant targeted access. Permission sets allow for fine-grained control over user permissions, enabling the Administrator to specify exactly what analytics content a user can access and interact with. By using permission sets, access can be customized to fit the specific needs and roles of different users within the organization.

질문 # 90
......

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