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Mercator problems

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Adriana Ravagnani Rank: Youngling Posts: 4 Join Date: 7/22/14 Recent Posts	Mercator problems Answer 2/5/15 10:42 AM Hi, I don't seem to be able to run any jobs in mercator, including the ones that use the demo data. Are you experiencing problems with the web server or is the problem at my end? Many thanks
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Marie Bolger Rank: Padawan Posts: 51 Join Date: 8/25/10 Recent Posts	RE: Mercator problems Answer 2/5/15 12:07 PM as a reply to Adriana Ravagnani. Hi, Mercator is experiences some overloading problems at the moment. We will try to get these sorted as soon as possible. We are currently in the process of moving to a new more powerful infrastructure, so these type of issues should become obsolete. Regards, Marie.
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Adriana Ravagnani Rank: Youngling Posts: 4 Join Date: 7/22/14 Recent Posts	RE: Mercator problems Answer 2/5/15 12:19 PM as a reply to Marie Bolger. thanks for getting back to me so quickly. I have a few jobs stuck in the queue (all small tests a part from one - Mercator1def5fa069d950dc9995942a1b8001fa) . Can I delete them from the queue? Thanks again Adriana
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Marie Bolger Rank: Padawan Posts: 51 Join Date: 8/25/10 Recent Posts	RE: Mercator problems Answer 2/5/15 6:00 PM as a reply to Adriana Ravagnani. Hi Adriana, I have removed duplicate jobs from the queue, but there is still quite a backlog. You can can leave your jobs there and they will (eventually) get finished, but if you are sure you do not need the results, then I can go ahead and remove them. Cheers, Marie.
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Adriana Ravagnani

Rank: Youngling

Posts: 4

Join Date: 7/22/14

Recent Posts

RE: Mercator problems

2/6/15 10:21 AM as a reply to Marie Bolger.

Most of those jobs were tests to see if the problem was my file. You can go ahead and delete these jobs:

Mercator1def5fa069d950dc9995942a1b8001fa
Mercator622ac219d181935c0d8b23edc7edb040
Mercator7ed84bd7bccfdbacf305a4e9c403dd0e
Mercator6c8336b26f359197a9db07e352127bf2
Mercator4260a45bf2b17c845204320e4847d57b
Mercator35b757da113506e14479acb1ec7149af

Many thanks

Adriana

Marie Bolger Rank: Padawan Posts: 51 Join Date: 8/25/10 Recent Posts	RE: Mercator problems Answer 2/6/15 11:08 AM as a reply to Adriana Ravagnani. Hi Adriana, thank you for the information. I have removed them from the queue. Cheers, Marie.
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