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Mercator job queued

Mercator job queued
mercator
Answer
6/26/14 12:19 PM
Hi,

seems Mercator is not working ? Jobs stay queued for ages but never start. Any solution ?

Many thanks,
Oliver

RE: Mercator job queued
Answer
7/3/14 9:14 PM as a reply to Oliver Berkowitz.
Hi,

I am having the same problem (with FASTA formatted nucleotide sequences) and am wondering if you found any resolution?

Thanks,
Lauren

RE: Mercator job queued
mercator
Answer
7/15/14 4:33 PM as a reply to Oliver Berkowitz.
With are dealing with the same problem.
I also have an error message saying that Mercator waas unable to send the results to my e-mail

Any solution??

Alessandra

RE: Mercator job queued
Answer
7/15/14 5:04 PM as a reply to Alessandra Vasconcellos Laitz.
Dear Alessandra,

we dealing with the situation. It seems there are still some jobs stuck.

Sorry for the inconvenience
Axel Nagel

RE: Mercator job queued
Answer
7/22/14 1:53 PM as a reply to Axel Nagel.
Hi, is this problem been resolved? I am new to Mercator and I can't understand whether there is something wrong with my file or with the server. I have managed to run small jobs by splitting my file, but only some of them run and the output file is missing the identifier.

Many thanks for your help

Adriana

P.S. Is there any way of removing jobs from a queue?