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error message in mercator

error message in mercator
2/10/14 12:25 PM
I am not able anymore to submit jobs to mercator. Everytime I upload my file, check all boxes and click on Start, it gives me the error message "internal error creating job directory".
it nevertheless assigns a link to the job, however, clicking on the link brings me back to the mercator start page.
is there a way to rewsolve this?
thanks in advance